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FAQS

Do you have questions?

About Getting Started

  • We offer personal care, companionship, assistance with daily living activities, respite care, and customized care plans to fit your family's needs.

  • Our team will complete a free care assessment to understand your needs and create a personalized care plan.

  • No, we offer flexible scheduling options based on your preferences. Whether you need a few hours or full-time care, we’re here to help.

About Caregivers

  • Every caregiver goes through a thorough screening process, including background checks, reference checks, and interviews focused on compassion and reliability.

  • Yes. All CareReach caregivers complete our comprehensive training program and receive ongoing education to ensure high standards of care.

  • Absolutely. We believe in the right fit. We can arrange phone introductions so you can meet and feel confident before care starts.

About Care Delivery and Flexibility

  • We have a dedicated scheduling team to ensure continuity of care. If your regular caregiver is unavailable, we will provide a qualified substitute.

  • Yes. Our care plans are flexible and can be updated as needed to ensure your loved one receives the right level of support.

  • Yes, we offer services 24/7, including weekends and holidays, based on your care plan.

About Pricing and Payment

  • Costs vary depending on the level and frequency of care. We offer free consultations to provide an accurate quote tailored to your needs.

  • We accept long-term care policies and handle the billing directly with your provider. We also offer private pay options and can discuss payment plans based on your situation.

About CareReach

  • Our relationship-driven model focuses on personalized care, handpicked caregivers, responsive service, and community connection. We’re committed to treating each family like our own.

  • Simply contact us to schedule a free care assessment. We’ll guide you step-by-step to make the process easy and stress-free.

Meet the Founder: A Vision for Change

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Join our wonderful community today

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