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Long-Term Care Insurance & Home Care Support

Helping Seniors

We Don’t Just Accept It — We Handle It For You

Navigating long-term care (LTC) insurance should never be a barrier to care — but for many families, it’s exactly that. The paperwork, policies, and back-and-forth with insurance carriers can be confusing, overwhelming, and time-consuming.

At CareReach, we take care of the entire process for you, at no additional cost. From submitting your first claim to managing ongoing documentation, we ensure that you get the care your loved one needs — and the benefits you’ve already paid for.

Most agencies hand you a blank form and walk away.

We do it all for you — for free. Our team will:

Full Claims Processing — Included in Your Care

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Review your policy for benefit eligibility

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Coordinate with your insurance provider directly

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Submit all required care paperwork — correctly and on time

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Track approvals and follow-ups

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Respond to delays or requests for corrections

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Submit for Waiver of Premium, when available

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Maintain ongoing compliance to avoid claim interruptions

We do this behind the scenes, so your focus stays on your family — not paperwork.

What We Submit for You

What We Submit for You

Every LTC carrier has specific requirements. We ensure nothing is missed. This may include:

  • A formal Plan of Care, signed and updated as needed

  • Caregiver Visit Notes, logs, and time documentation

  • Proof of assistance with Activities of Daily Living (ADLs)

  • Agency licensure and caregiver HCA registry credentials

  • Detailed invoices submitted in your provider’s preferred format

  • Requests and renewals for Waiver of Premium eligibility

We speak the language of LTC insurance — and we make sure your care is always backed by the right documentation.

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Waiver of Premium Support

Most policies include a Waiver of Premium clause, which means you can stop paying premiums once approved for benefits. We’ll help you:

Confirm your eligibility

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File required documentation

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Ensure ongoing compliance so your waiver remains active

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This alone can save families hundreds of dollars a month — and we include it in our service at no cost.

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Need a Policy? We’re Licensed to Help.

We’re proud to be one of the only home care providers in California that is also licensed to help families purchase long-term care insurance.

 

Our founder is a state-licensed LTC insurance agent, available to help you:

  • Understand what policies cover (and what they don’t)

  • Compare coverage options and premiums

  • Apply for new LTC insurance

  • Build a care and funding plan that protects your family’s future

Whether you're trying to activate a policy now or preparing for the years ahead, we’re here to guide you — not upsell you.

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Waiver of Premium Support

Most policies include a Waiver of Premium clause, which means you can stop paying premiums once approved for benefits. We’ll help you:

Confirm your eligibility

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File required documentation

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Ensure ongoing compliance so your waiver remains active

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This alone can save families hundreds of dollars a month — and we include it in our service at no cost.

FAQS about

Long-Term Care

  • ✔ No. All claims processing, documentation, and coordination are included in your CareReach service. We do not charge administrative fees.

  • ✔ Yes. Many families begin care while the claim is being processed. If approved, coverage is often backdated to your first visit. We’ll help you time it properly.

  • ✔ We’ll review it with you. We understand the language of long-term care contracts and can walk you through benefit triggers, elimination periods, and covered services.

  • ✔ Yes. We are professionally licensed to help you compare, apply, and purchase a policy. There is no pressure — just clear guidance.

Happy Senior

Explore Our Home Care Services

Not every care journey is the same - learn more about all of our services and find the care that best fits your family's needs.

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Join our wonderful community today

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