Welcome to A CareReach, Inc. ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of www.ACareReach.com (the "Site") and our services, including SMS notifications, online features, and customer support interactions.

By using our Site or services, you agree to comply with these Terms and our Privacy Policy, which explains how we collect, use, and protect your data.
Privacy Policy: https://www.acarereach.com/privacy-policy
If you do not agree with these Terms, please discontinue use of our services.
 

1. Eligibility & Use of Services

To use our services, you must:

• Be at least 18 years old.

• Provide accurate and truthful information.

• Not use our services for illegal or unauthorized purposes.

A CareReach, Inc. provides non-medical home care services, including personal care, companionship, meal preparation, medication reminders, and other support services. Certain areas of our Site or services may have additional terms that supplement these Terms.

Some services may involve third-party platforms or tools (e.g., payment processors or care documentation systems). By using our services, you also agree to comply with any relevant terms associated with those third-party platforms.
 

2. Messaging Terms & Conditions (SMS Notifications - A CareReach Text Alerts)

By providing your phone number and agreeing to our Terms and Conditions, you are providing your express written consent to receive SMS messages from A CareReach, Inc. for:

• Appointment reminders

• Service updates and important notifications

• Caregiver and client support messages

• Promotional offers (only if separately opted in)

Message frequency varies but may be up to 4 messages per month. Standard message and data rates may apply.
 

Promotional Offers (Separate Opt-in Required): You will only receive marketing or promotional SMS messages if you have explicitly opted in. For example, by checking a box labeled "Yes, I want to receive text promotions from A CareReach, Inc." during registration or another form of documented consent.
 

How to Opt Out:

• Reply "STOP" to any message to unsubscribe.

• Contact support@acarereach.com or call 619-821-8186 for assistance.
   

Need Help?

• Reply "HELP" to receive customer support contact details.
   

Once you opt out, you will no longer receive SMS messages unless you re-enroll. For more details, review our Privacy Policy linked above.
 

3. User Responsibilities

By using our Site and services, you agree to:

• Provide accurate and up-to-date information.

• Use our services responsibly and lawfully.

• Keep your account credentials secure.

Prohibited Activities:

• Using the Site for fraudulent or malicious purposes

• Disrupting or interfering with Site security

• Violating intellectual property rights

• Misrepresenting your qualifications or services

• Sharing sensitive information without authorization

• Creating accounts with false information

• Attempting to access unauthorized areas of the website
   

4. Intellectual Property Rights

All content, trademarks, logos, text, and graphics on our Site are owned by A CareReach, Inc. and are protected under applicable intellectual property laws. Users may access and use the content for personal, non-commercial purposes only. Unauthorized use, copying, or distribution of content is strictly prohibited.
 

5. Service Modifications & Termination

We reserve the right to:

• Modify, update, or discontinue any part of our services

• Restrict or terminate access to users who violate these Terms
   

6. Limitation of Liability

Use of our Site and services is at your own risk. A CareReach, Inc. shall not be liable for:

• Any direct, indirect, incidental, punitive, or consequential damages

• Service disruptions due to maintenance or unforeseen circumstances

Some jurisdictions do not allow liability limitations, so certain provisions may not apply to you.
 

7. Indemnification

You agree to indemnify and hold harmless A CareReach, Inc. and its employees from any claims, damages, or legal actions arising from:

• Your use of the Site or services

• Violations of these Terms
   

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any dispute arising under or in connection with these Terms shall be resolved in the state or federal courts located in San Diego, California.
 

9. Changes to These Terms

We may update these Terms periodically. The latest version will always be posted here. We will notify users of significant changes by email or a prominent notice on our website at least 30 days before the changes take effect.
 

10. Severability and Entire Agreement

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue in full force. These Terms, along with our Privacy Policy, constitute the entire agreement between you and A CareReach, Inc. regarding the use of our Site and services.
 

11. Contact Us

If you have any questions about these Terms or need assistance, please contact us:

• Email: support@acarereach.com

• Website: www.ACareReach.com

• Address: 8880 Rio San Diego Dr STE 800, San Diego, CA 92108

• Phone: 619-821-8186

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